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    <title>Hostemy Estado - Historial de incidentes</title>
    <link>https://hostemystatus.instatus.com</link>
    <description>Hostemy</description>
    <pubDate>Tue, 21 Mar 2023 12:25:37 +0000</pubDate>
    
<item>
  <title>Maintenance of backups</title>
  <description>
    Type: Maintenance
    Duration: 1 day, 18 hours and 29 minutes

    Affected Components: Game, Panel
    Mar 23, 06:54:28 GMT+0 - Completado - Maintenance has completed successfully. Mar 21, 12:25:37 GMT+0 - Identificado - Maintenance will be carried out to free up space, the completed copies will be deleted. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 day, 18 hours and 29 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Mar <var data-var='date'> 23</var>, <var data-var='time'>06:54:28</var> GMT+0</small><br><strong>Completado</strong> -
  Maintenance has completed successfully..</p>
<p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>12:25:37</var> GMT+0</small><br><strong>Identificado</strong> -
  Maintenance will be carried out to free up space, the completed copies will be deleted..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 21 Mar 2023 12:25:37 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/maintenance/clfi8d8ba340300i4n8xm2yg9em</link>
  <guid>https://hostemystatus.instatus.com/maintenance/clfi8d8ba340300i4n8xm2yg9em</guid>
</item>

<item>
  <title>Connectivity issue</title>
  <description>
    Type: Incident
    Duration: 9 hours and 27 minutes

    Affected Components: Game, Panel
    Aug 25, 17:32:59 GMT+0 - Resuelto - The problem is now fixed. There may be delays on the site and the connection to your server, because every customer naturally now wants to either start their server or access the server/site.
 Aug 25, 08:33:57 GMT+0 - Identificado - We are continuing to work on a fix for this incident. Aug 25, 08:05:34 GMT+0 - Investigando - Currently we are receiving messages about outages and problems with the connection to the servers.

We are investigating these problems and ask for your patience. 
﻿ 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 hours and 27 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>17:32:59</var> GMT+0</small><br><strong>Resuelto</strong> -
  The problem is now fixed. There may be delays on the site and the connection to your server, because every customer naturally now wants to either start their server or access the server/site.
.</p>
<p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>08:33:57</var> GMT+0</small><br><strong>Identificado</strong> -
  We are continuing to work on a fix for this incident..</p>
<p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>08:05:34</var> GMT+0</small><br><strong>Investigando</strong> -
  Currently we are receiving messages about outages and problems with the connection to the servers.

We are investigating these problems and ask for your patience. 
﻿.</p>
]]>
  </content:encoded>
  <pubDate>Thu, 25 Aug 2022 08:05:34 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/incident/cl78rfohz44349kan5muus1a2l</link>
  <guid>https://hostemystatus.instatus.com/incident/cl78rfohz44349kan5muus1a2l</guid>
</item>

<item>
  <title>Immediate Maintenance in our Duesseldorf Data Center</title>
  <description>
    Type: Maintenance
    Duration: 1 day, 4 hours and 37 minutes

    Affected Components: Game
    Aug 10, 08:03:00 GMT+0 - Completado - Maintenance has completed successfully. Aug 9, 21:43:02 GMT+0 - Identificado - The maintenance work continues. We apologize for the delay. Aug 9, 19:10:23 GMT+0 - Identificado - Today on August 9, 2022, an immediate maintenance in our Duesseldorf Data Center will take place, affecting some network segments. Customer services can be affected and unavailable during the maintenance.
 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 day, 4 hours and 37 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>08:03:00</var> GMT+0</small><br><strong>Completado</strong> -
  Maintenance has completed successfully..</p>
<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>21:43:02</var> GMT+0</small><br><strong>Identificado</strong> -
  The maintenance work continues. We apologize for the delay..</p>
<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>19:10:23</var> GMT+0</small><br><strong>Identificado</strong> -
  Today on August 9, 2022, an immediate maintenance in our Duesseldorf Data Center will take place, affecting some network segments. Customer services can be affected and unavailable during the maintenance.
.</p>
]]>
  </content:encoded>
  <pubDate>Tue, 9 Aug 2022 19:10:23 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/maintenance/cl6mk99hj33061kamxsr9tofma</link>
  <guid>https://hostemystatus.instatus.com/maintenance/cl6mk99hj33061kamxsr9tofma</guid>
</item>

<item>
  <title>Demon update</title>
  <description>
    Type: Maintenance
    Duration: 3 minutes

    Affected Components: Panel, Game
    Jul 25, 17:58:53 GMT+0 - Completado - Maintenance has completed successfully. Jul 25, 16:56:00 GMT+0 - Identificado - We will update the Spain node daemon 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 3 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>17:58:53</var> GMT+0</small><br><strong>Completado</strong> -
  Maintenance has completed successfully..</p>
<p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>16:56:00</var> GMT+0</small><br><strong>Identificado</strong> -
  We will update the Spain node daemon.</p>
]]>
  </content:encoded>
  <pubDate>Mon, 25 Jul 2022 16:56:00 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/maintenance/cl611xnmo12282wcn674xubbvv</link>
  <guid>https://hostemystatus.instatus.com/maintenance/cl611xnmo12282wcn674xubbvv</guid>
</item>

<item>
  <title>Hosting Web Migration</title>
  <description>
    Type: Maintenance
    Duration: 1 hour and 57 minutes

    Affected Components: Web Site, Web Hosting
    Jul 22, 23:57:39 GMT+0 - Completado - Migration completed (Database, emails and storage). Jul 22, 22:00:40 GMT+0 - Identificado - All web hosting services will be migrated to a server with more resources to ensure the service in the face of large growth. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour and 57 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>23:57:39</var> GMT+0</small><br><strong>Completado</strong> -
  Migration completed (Database, emails and storage)..</p>
<p><small>Jul <var data-var='date'> 22</var>, <var data-var='time'>22:00:40</var> GMT+0</small><br><strong>Identificado</strong> -
  All web hosting services will be migrated to a server with more resources to ensure the service in the face of large growth..</p>
]]>
  </content:encoded>
  <pubDate>Fri, 22 Jul 2022 22:00:40 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/maintenance/cl5x0c6x165995xqlk2u5u7llj</link>
  <guid>https://hostemystatus.instatus.com/maintenance/cl5x0c6x165995xqlk2u5u7llj</guid>
</item>

<item>
  <title>Error in Panel Gaming</title>
  <description>
    Type: Incident
    Duration: 28 days, 9 hours and 11 minutes

    Affected Components: Panel, Game
    Jun 27, 11:25:00 GMT+0 - Resuelto - We just resolved the issue! Jun 26, 00:32:55 GMT+0 - Supervisando - Error identified and fixed, remains under surveillance to stabilize the central panel. Jun 26, 00:27:49 GMT+0 - Investigando - An error has been detected in the management of the gaming services panel, the services are still active but their management is inaccessible for the moment. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 28 days, 9 hours and 11 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>11:25:00</var> GMT+0</small><br><strong>Resuelto</strong> -
  We just resolved the issue!.</p>
<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>00:32:55</var> GMT+0</small><br><strong>Supervisando</strong> -
  Error identified and fixed, remains under surveillance to stabilize the central panel..</p>
<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>00:27:49</var> GMT+0</small><br><strong>Investigando</strong> -
  An error has been detected in the management of the gaming services panel, the services are still active but their management is inaccessible for the moment..</p>
]]>
  </content:encoded>
  <pubDate>Sun, 26 Jun 2022 00:27:49 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/incident/cl4uknxfn57882jzmu0sedm6hm</link>
  <guid>https://hostemystatus.instatus.com/incident/cl4uknxfn57882jzmu0sedm6hm</guid>
</item>

<item>
  <title>Billing service migration</title>
  <description>
    Type: Maintenance
    

    Affected Components: Web Site, Databases
    Jun 23, 20:30:00 GMT+0 - Completado - The entire billing system will be migrated to an infrastructure with a greater capacity to accommodate all simultaneous customers trying to access.

If after this migration you notice that data is missing, please contact us.

(If you do any management in this time interval it may not be registered). 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Maintenance</p>
    
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>20:30:00</var> GMT+0</small><br><strong>Completado</strong> -
  The entire billing system will be migrated to an infrastructure with a greater capacity to accommodate all simultaneous customers trying to access.

If after this migration you notice that data is missing, please contact us.

(If you do any management in this time interval it may not be registered)..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 23 Jun 2022 20:30:00 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/maintenance/cl4udx4ee41472kzmu2m1l76ib</link>
  <guid>https://hostemystatus.instatus.com/maintenance/cl4udx4ee41472kzmu2m1l76ib</guid>
</item>

<item>
  <title>Error in the german node</title>
  <description>
    Type: Incident
    Duration: 21 hours and 11 minutes

    Affected Components: Game
    May 9, 16:24:16 GMT+0 - Resuelto - Problem solved.

We have improved the structure of the backups, once the copy is made, it is sent through s3. May 8, 20:01:59 GMT+0 - Supervisando - The problem has been solved and we will move on to the monitoring phase. May 8, 19:13:38 GMT+0 - Identificado - We have detected an error in the main node and therefore the administration panel is inaccessible. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 hours and 11 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>16:24:16</var> GMT+0</small><br><strong>Resuelto</strong> -
  Problem solved.

We have improved the structure of the backups, once the copy is made, it is sent through s3..</p>
<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>20:01:59</var> GMT+0</small><br><strong>Supervisando</strong> -
  The problem has been solved and we will move on to the monitoring phase..</p>
<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>19:13:38</var> GMT+0</small><br><strong>Identificado</strong> -
  We have detected an error in the main node and therefore the administration panel is inaccessible..</p>
]]>
  </content:encoded>
  <pubDate>Sun, 8 May 2022 19:13:38 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/incident/cl2xob0ae381499j2op1k50hsrc</link>
  <guid>https://hostemystatus.instatus.com/incident/cl2xob0ae381499j2op1k50hsrc</guid>
</item>

<item>
  <title>Error in the connection with the wings</title>
  <description>
    Type: Incident
    Duration: 2 days, 4 hours and 12 minutes

    Affected Components: Game
    Apr 28, 13:49:14 GMT+0 - Resuelto - We just resolved the issue! Apr 26, 11:28:13 GMT+0 - Supervisando - We implemented a fix and currently monitoring the result. Apr 26, 09:37:22 GMT+0 - Identificado - We have detected a problem in ES nodes.

They have been disconnected from the main docker service so it is inaccessible from the dashboard. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 days, 4 hours and 12 minutes</p>
    <p><strong>Affected Components:</strong> </p>
    <p><small>Apr <var data-var='date'> 28</var>, <var data-var='time'>13:49:14</var> GMT+0</small><br><strong>Resuelto</strong> -
  We just resolved the issue!.</p>
<p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>11:28:13</var> GMT+0</small><br><strong>Supervisando</strong> -
  We implemented a fix and currently monitoring the result..</p>
<p><small>Apr <var data-var='date'> 26</var>, <var data-var='time'>09:37:22</var> GMT+0</small><br><strong>Identificado</strong> -
  We have detected a problem in ES nodes.

They have been disconnected from the main docker service so it is inaccessible from the dashboard..</p>
]]>
  </content:encoded>
  <pubDate>Tue, 26 Apr 2022 09:37:22 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/incident/cl2fyfpb888105eumuwdkoo260</link>
  <guid>https://hostemystatus.instatus.com/incident/cl2fyfpb888105eumuwdkoo260</guid>
</item>

<item>
  <title>Possible error in the gaming panel</title>
  <description>
    Type: Incident
    Duration: 8 minutes

    Affected Components: Game, Panel
    Apr 7, 15:32:53 GMT+0 - Resuelto - The connection between the two points has been checked and the tests have been successful. Apr 7, 15:24:34 GMT+0 - Investigando - We have received a report of an error in the connection of the game panel with the containers. 
  </description>
  <content:encoded>
    <![CDATA[<p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 8 minutes</p>
    <p><strong>Affected Components:</strong> , </p>
    <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>15:32:53</var> GMT+0</small><br><strong>Resuelto</strong> -
  The connection between the two points has been checked and the tests have been successful..</p>
<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>15:24:34</var> GMT+0</small><br><strong>Investigando</strong> -
  We have received a report of an error in the connection of the game panel with the containers..</p>
]]>
  </content:encoded>
  <pubDate>Thu, 7 Apr 2022 15:24:34 +0000</pubDate>
  <link>https://hostemystatus.instatus.com/incident/cl1p5gxos57672ftnc7md5uox9</link>
  <guid>https://hostemystatus.instatus.com/incident/cl1p5gxos57672ftnc7md5uox9</guid>
</item>

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