tag:hostemystatus.instatus.com,2005:/history Hostemy Estado - Historial de incidentes 2023-03-21T12:25:37.351+00:00 Hostemy tag:hostemystatus.instatus.com,2005:Maintenance/clfi8d8ba340300i4n8xm2yg9em 2023-03-21T12:25:37.351+00:00 2023-03-23T06:54:28.637+00:00 Maintenance of backups Type: Maintenance

Duration: 1 day, 18 hours and 29 minutes

Affected Components: Game, Panel

Mar 23, 06:54:28 GMT+0
Completado - Maintenance has completed successfully..

Mar 21, 12:25:37 GMT+0
Identificado - Maintenance will be carried out to free up space, the completed copies will be deleted..

]]> tag:hostemystatus.instatus.com,2005:Incident/cl78rfohz44349kan5muus1a2l 2022-08-25T08:05:34.323+00:00 2022-08-25T17:32:59.594+00:00 Connectivity issue Type: Incident

Duration: 9 hours and 27 minutes

Affected Components: Game, Panel

Aug 25, 17:32:59 GMT+0
Resuelto - The problem is now fixed. There may be delays on the site and the connection to your server, because every customer naturally now wants to either start their server or access the server/site. .

Aug 25, 08:33:57 GMT+0
Identificado - We are continuing to work on a fix for this incident..

Aug 25, 08:05:34 GMT+0
Investigando - Currently we are receiving messages about outages and problems with the connection to the servers. We are investigating these problems and ask for your patience. .

]]> tag:hostemystatus.instatus.com,2005:Maintenance/cl6mk99hj33061kamxsr9tofma 2022-08-09T19:10:23.437+00:00 2022-08-10T08:03:00.000+00:00 Immediate Maintenance in our Duesseldorf Data Center Type: Maintenance

Duration: 1 day, 4 hours and 37 minutes

Affected Components: Game

Aug 10, 08:03:00 GMT+0
Completado - Maintenance has completed successfully..

Aug 9, 21:43:02 GMT+0
Identificado - The maintenance work continues. We apologize for the delay..

Aug 9, 19:10:23 GMT+0
Identificado - Today on August 9, 2022, an immediate maintenance in our Duesseldorf Data Center will take place, affecting some network segments. Customer services can be affected and unavailable during the maintenance. .

]]> tag:hostemystatus.instatus.com,2005:Maintenance/cl611xnmo12282wcn674xubbvv 2022-07-25T16:56:00.000+00:00 2022-07-25T17:58:53.650+00:00 Demon update Type: Maintenance

Duration: 3 minutes

Affected Components: Panel, Game

Jul 25, 17:58:53 GMT+0
Completado - Maintenance has completed successfully..

Jul 25, 16:56:00 GMT+0
Identificado - We will update the Spain node daemon.

]]> tag:hostemystatus.instatus.com,2005:Maintenance/cl5x0c6x165995xqlk2u5u7llj 2022-07-22T22:00:40.686+00:00 2022-07-22T23:57:39.701+00:00 Hosting Web Migration Type: Maintenance

Duration: 1 hour and 57 minutes

Affected Components: Web Site, Web Hosting

Jul 22, 23:57:39 GMT+0
Completado - Migration completed (Database, emails and storage)..

Jul 22, 22:00:40 GMT+0
Identificado - All web hosting services will be migrated to a server with more resources to ensure the service in the face of large growth..

]]> tag:hostemystatus.instatus.com,2005:Incident/cl4uknxfn57882jzmu0sedm6hm 2022-06-26T00:27:49.563+00:00 2022-06-27T11:25:00.000+00:00 Error in Panel Gaming Type: Incident

Duration: 28 days, 9 hours and 11 minutes

Affected Components: Panel, Game

Jun 27, 11:25:00 GMT+0
Resuelto - We just resolved the issue!.

Jun 26, 00:32:55 GMT+0
Supervisando - Error identified and fixed, remains under surveillance to stabilize the central panel..

Jun 26, 00:27:49 GMT+0
Investigando - An error has been detected in the management of the gaming services panel, the services are still active but their management is inaccessible for the moment..

]]> tag:hostemystatus.instatus.com,2005:Maintenance/cl4udx4ee41472kzmu2m1l76ib 2022-06-23T20:30:00.000+00:00 2022-06-23T20:30:00.000+00:00 Billing service migration Type: Maintenance

Affected Components: Web Site, Databases

Jun 23, 20:30:00 GMT+0
Completado - The entire billing system will be migrated to an infrastructure with a greater capacity to accommodate all simultaneous customers trying to access. If after this migration you notice that data is missing, please contact us. (If you do any management in this time interval it may not be registered)..

]]> tag:hostemystatus.instatus.com,2005:Incident/cl2xob0ae381499j2op1k50hsrc 2022-05-08T19:13:38.669+00:00 2022-05-09T16:24:16.469+00:00 Error in the german node Type: Incident

Duration: 21 hours and 11 minutes

Affected Components: Game

May 9, 16:24:16 GMT+0
Resuelto - Problem solved. We have improved the structure of the backups, once the copy is made, it is sent through s3..

May 8, 20:01:59 GMT+0
Supervisando - The problem has been solved and we will move on to the monitoring phase..

May 8, 19:13:38 GMT+0
Identificado - We have detected an error in the main node and therefore the administration panel is inaccessible..

]]> tag:hostemystatus.instatus.com,2005:Incident/cl2fyfpb888105eumuwdkoo260 2022-04-26T09:37:22.575+00:00 2022-04-28T13:49:14.409+00:00 Error in the connection with the wings Type: Incident

Duration: 2 days, 4 hours and 12 minutes

Affected Components: Game

Apr 28, 13:49:14 GMT+0
Resuelto - We just resolved the issue!.

Apr 26, 11:28:13 GMT+0
Supervisando - We implemented a fix and currently monitoring the result..

Apr 26, 09:37:22 GMT+0
Identificado - We have detected a problem in ES nodes. They have been disconnected from the main docker service so it is inaccessible from the dashboard..

]]> tag:hostemystatus.instatus.com,2005:Incident/cl1p5gxos57672ftnc7md5uox9 2022-04-07T15:24:34.674+00:00 2022-04-07T15:32:53.315+00:00 Possible error in the gaming panel Type: Incident

Duration: 8 minutes

Affected Components: Game, Panel

Apr 7, 15:32:53 GMT+0
Resuelto - The connection between the two points has been checked and the tests have been successful..

Apr 7, 15:24:34 GMT+0
Investigando - We have received a report of an error in the connection of the game panel with the containers..

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